Privacy Policy for Anam Yoga & Wellness

At Anam Yoga & Wellness, located at 2847 O'Connell Street Lower, Dublin 1, County Dublin, D01 V4A6, Ireland, we are committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, process, and disclose your information when you visit our website, participate in our classes or workshops, or engage with our services. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our language for instruction is Irish.

1. Information We Collect

We collect various types of information in connection with the services we provide. This information helps us to deliver our Hatha Yoga classes, Vinyasa Flow, Restorative Yoga, Meditation workshops, Pilates, Sound Bath healing, Prenatal Yoga, Yoga teacher training, Corporate wellness programs, and Holistic therapies effectively and to improve your experience.

• Personal Identification and Contact Information: This includes your name, address, email address, and phone number (+353 1 543 2109). We collect this when you register for classes, workshops, or private sessions, or sign up for our newsletters.
• Health and Wellness Information: For certain services like Prenatal Yoga, Holistic therapies, or Private sessions, we may collect information about your health conditions, physical limitations, or medical history to ensure your safety and tailor our services to your specific needs. This is always collected with your explicit consent.
• Payment Information: When you make a purchase, we collect payment card details or other financial information necessary to process your transactions. Please note we do not store full payment card numbers on our servers; this is handled by secure third-party payment processors.
• Website Usage Data: When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, and operating system. We also gather information about how you interact with our site, such as pages viewed, duration of visit, and referring website addresses. This helps us to understand user behaviour and improve our online platform.
• Communication Data: Records of your communications with us, via email to info@anamyogawellness.ie, through contact forms on our site, or via phone, may be kept to help us respond to your inquiries and improve our customer service.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To Provide Our Services: To register you for classes, workshops, teacher trainings, and corporate wellness programs, and to deliver our diverse range of services.
• To Process Transactions: To handle payments for services rendered and provide necessary invoices or receipts.
• To Communicate with You: To send you confirmations, updates, information about class changes, cancellations, or promotional offers, and to respond to your inquiries.
• To Personalize Your Experience: To tailor our instruction and holistic therapies based on your health information (with your explicit consent) and to provide you with relevant content and offers.
• For Internal Analytical Purposes: To understand how our services are used, to monitor the effectiveness of our website, and to identify areas for improvement. This helps us enhance our offerings and the overall user experience.
• For Legal and Safety Reasons: To comply with legal obligations, enforce our terms and conditions, and protect the rights, property, or safety of Anam Yoga & Wellness, our clients, or others.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

• Performance of a Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., when you sign up for a class).
• Consent: Where we collect sensitive personal data (e.g., health information) or for marketing communications, we will obtain your explicit consent. You have the right to withdraw your consent at any time.
• Legitimate Interests: We may process your data where it is necessary for our legitimate interests (or those of a third party), provided your interests and fundamental rights do not override those interests (e.g., for internal analytics or to improve our services).
• Legal Obligation: Processing may be necessary for compliance with a legal or regulatory obligation to which we are subject.

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our business and delivering our services (e.g., payment processors, booking systems, email marketing platforms, website hosting). These providers are contractually bound to protect your data and only use it for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include data encryption, secure servers, access controls, and regular security assessments. While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements). When we no longer need to process your data for the purposes outlined, we will either delete or anonymise it.

7. Your Data Protection Rights

Under the GDPR, you have the following rights concerning your personal data:

• The Right to Be Informed: To be informed about how your personal data is collected and used.
• The Right of Access: To request a copy of the personal data we hold about you.
• The Right to Rectification: To request that we correct any inaccurate or incomplete personal data.
• The Right to Erasure ( "Right to Be Forgotten"): To request the deletion of your personal data where there is no compelling reason for its continued processing.
• The Right to Restrict Processing: To request the limitation of the processing of your personal data under certain conditions.
• The Right to Data Portability: To receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.
• The Right to Object: To object to the processing of your personal data in certain circumstances, particularly for direct marketing purposes.
• Rights in Relation to Automated Decision Making and Profiling: To object to automated decision-making and profiling that produces legal effects concerning you or similarly significantly affects you.

To exercise any of these rights, please contact us using the contact details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. Anam Yoga & Wellness has no control over, and responsibility for, the content or privacy practices of these other sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Anam Yoga & Wellness

2847 O'Connell Street Lower,

Dublin 1,

County Dublin, D01 V4A6,

Ireland

For any data protection related queries, you may also contact us via email at info@anamyogawellness.ie or by phone at +353 1 543 2109.

11. Right to Lodge a Complaint

You have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland if you believe that our processing of your personal data infringes data protection laws. Their website is www.dataprotection.ie.